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Shipping Info

We strive to fulfill orders within 3-5 working days. When we are really busy we may take a day or two longer. Please, if you email us on a Friday, we won’t get your e-mail until Monday (we stubbornly insist on having days off).  If we are behind, it may be a few days before we respond.  We are a small operation so please be patient.

Priority Mail is not a time-guaranteed service. While it usually takes 2-3 days, there is no refund if it takes longer.

Tracking Numbers
When you place the order you will receive a confirmation e-mail, as well as an e-mail when we ship.  US domestic orders will receive a tracking number (except for stickers/buttons and single card orders) .

Domestically we ship US Postal Service and UPS.

 Internationally we ship via the postal service.

If you would like to ship UPS please contact their website WWW.UPS.Com and arrange for a pickup at our address using your account number. Our pick up address is 

OatmealSupport

51005 State Rte 20

Rockport Wa 98283

United States
International customers are responsible for any VAT or import duties / fees on their order. 

Domestic orders
Ideally you should receive your order within a week of shipping. If the link to the tracking number is not working, occasionally they only track at delivery. Don’t panic if you got a tracking number and the link isn’t working immediately.

International shipping
We do not provide tracking for international orders. We can get you a customs number but have found the cost of shipping internationally with tracking is prohibitive.  
The minimum transit time for international shipping is 3-4 weeks (even to Canada).
We have had shipments to China take up to 8 weeks. If you haven’t gotten your order within 4 weeks of the shipping confirmation send us a quick e-mail.


Shipping costs are carrier calculated and are linked through the chosen carrier website.

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